For rides started between 12:00 AM to 6:00 AM, there is a 25% surcharge on the above rates.
For rides started on a Sunday or Public Holiday, there is a 25% surcharge on the above rates.
Wait time is charged when your taxi is stationary after your ride has started. This can be due to traffic or a stop en route requested by the customer.
A flat rate technology fee is added on a per-ride basis to support the HITCH platform with new initiatives, application upgrades and related operational costs.
If you cancel your ride more than two minutes after your taxi has accepted, you will incur a cancellation fee equivalent to the base fare of your journey. If you feel that you should not be charged this fee due to a special circumstance, please contact us at [email protected]